(944754, 2813, 1407000000, '10.06 (en) User personas', '*Website personas\r\n/Who we expect to visit the website, how we expect them to feel and what we expect them to do. May not be 100% accurate, but I think it''s a good starting point\r\n\r\nVIP or relatives\r\n- have sight loss\r\n- expect help / services access\r\n- want to feel: with other people, happy, doing activities\r\n- access & read service menu page + a service page\r\n\r\nnon-VIP\r\n- want info\r\n- may want to help a charity\r\n- have heard / seen / googled for the website\r\n- look for credibility\r\n- happy in return for help\r\n- access & read public understanding of visual impairment content\r\n- may help\r\n\r\nDBA volunteers\r\n- need team spirit\r\n- pride\r\n- help / continue to help\r\n\r\nCompanies that might help us\r\n- may want to help a charity\r\n- want to know if we are credible enough\r\n- may want something in return (publicity)\r\n- may want training for accessibility (disability discrimination act)\r\n- feelings : pride, charitable\r\n- ask for training for DDA\r\n\r\nAnyone already helped us\r\n- want to know what we have done with his/her help\r\n- happy after helping\r\n- credibility\r\n- help again\r\n\r\nCompetitors (other charities)\r\n- just for info, to know us better\r\n- curious\r\n- contact us\r\n\r\nAny, others\r\n- (can''t predict)\r\n- may need to be explained on which website they are on'),